Privacy
It reads the room. Never the people in it.
TOP goes into bedrooms, so we didn’t leave privacy to a policy document. The device has no camera at all, and sound never leaves it as anything but a loudness number. Here is exactly what it senses, and what it can’t.
There is no camera. There never will be.
Light is measured by an ambient light sensor, the same kind of component that dims your phone screen in a dark room: a single light-sensitive point that reports one number, how bright the room is. It has no lens and no image sensor. It cannot form a picture of anything, no matter what software runs on the device.
What your staff sees is a brightness value, like “3 lux”, and whether the room is dark enough to sleep in. That is all the sensor produces, so that is all that exists.
The microphone is a thermometer for noise.
A thermometer tells you the room is 72 degrees. It cannot tell you why. The sound sensor works the same way: on the device itself, sound is reduced to a single loudness number, in decibels, and the sound is gone the instant it is measured. Nothing is recorded, nothing is stored, and nothing that could be played back ever exists, on the device or anywhere else.
So TOP can tell you a door slammed near a player’s room at 2am, because the number spiked to 78 decibels. It can never tell you, or us, or anyone, a single word said in that room. The loudness number is the only thing that leaves the device.
Everything the device sends. The whole list.
Every couple of minutes the device sends one row of numbers: the eight room conditions below, plus its own health, like signal strength. That is the entire feed. There is no audio, no images and no personal data in it, because none is ever captured.
Your rooms, your staff, nobody else.
Room data belongs to your team and is visible only to the staff accounts your team admin approves. Every account requires two-factor authentication, and each team’s data is isolated from every other team’s at the database level. We don’t sell it, share it or pool it.
For devices in players’ homes, that means what the staff sees is the same short list above: how warm, how bright, how loud, how fresh the air. The room, not the person.
Questions? Ask them on the walkthrough.
We’ll show you exactly what the dashboard displays for a room, and what it never can. Bring your player-care staff.